What to include
- Reporting a bug: which tool, which device and browser, and what happened versus what you expected.
- Suggesting a tool: what it should check and why it would be useful to you.
- Anything else: general feedback, a correction, or a question about how a tool works.
Response time
Messages are read and answered personally, usually within a few days. There's no ticketing system or automated reply beyond the confirmation that your message went through.